24/7 Available
Best Quality
Pharmacy Store
Welcome to Medoj Pharma, a trusted leader in the pharmaceutical industrycommitted to improving the health and well-being of both women and men.
We specialize in offering high-quality, scientifically backed supplements that support fertility, reproductive health, and overall wellness.
Thank you for shopping at Medoj Pharmaceutica. We are committed to providing high-quality healthcare products and a smooth, trustworthy shopping experience. Please read our Refund & Shipping Policy carefully to understand your rights and responsibilities.
1. Shipping Policy
1.1 Order Processing
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
1.2 Delivery Time
- Local (Within Pakistan): 2–5 business days
- International Orders: 7–14 business days (depending on location)
Note: Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
1.3 Shipping Charges
- Shipping charges are calculated at checkout based on location and order weight.
- Free shipping may be offered on orders above a certain amount (subject to promotional offers).
1.4 Tracking Information
Once your order is shipped, a tracking number will be provided via email or SMS.
2. Refund & Return Policy
2.1 Eligibility for Refunds
Due to the sensitive nature of pharmaceutical products, returns and refunds are only accepted under the following conditions:
- The product delivered is incorrect, damaged, or expired
- You notify us within 48 hours of delivery with supporting images and proof
- The product is unused and in original packaging
2.2 Non-Returnable Items
- Opened or used products
- Items purchased on clearance or discount
- Custom or special-order products
- Temperature-sensitive or perishable medicines
2.3 Refund Process
If your return is approved:
- A full or partial refund will be issued via the original payment method
- Refunds are typically processed within 7–10 business days
3. Order Cancellations
- Orders can be cancelled within 6 hours of placement, provided they have not yet been processed or shipped.
- Once shipped, the order cannot be cancelled.
4. Damaged or Missing Items
If you receive a damaged package or items are missing:
- Please contact us within 48 hours of receiving the order.
- Include your order number and clear photos of the package and product.
5. Contact Us
For returns, cancellations, or inquiries, reach out to our support team:
📧 Email: jjh.medoj@gmail.com
📞 Phone: 0307-0138270
🏢 Address: House # 1/2-N P.E.C.H.S Block-6, Shahrah-e-Faisal, Karachi